It’s not at all uncommon to have questions about heating and cooling services. Browse this page for a few common questions we receive at Comfortec Heating & Air Conditioning Ltd. in Red Deer about furnaces, water heaters, financing and more. We’ll work closely with you to make sure you have the information to make the best decisions possible. If you don’t find the answers you need, we invite you to contact us directly. Ask about our low financing, low monthly payment options available. Call today to discuss financing options that are right for you.
Questions about Getting Started
Why do you come to our home to make an estimate rather than quote over the phone?
Whether building a new home or replacing your old furnace, there are many variables in selecting the right furnace or air conditioner for your home, such as total square footage, number of windows, age of your home, and the degree of difficulty for access and installation. All of these factors and more are taken into consideration.
How long is a quote in effect?
Thirty days from the date of the quote.
At what stage in building my new home should I call for an estimate?
The sooner the better! As soon as you have completed plans, you can call our estimator or bring the plans to our office. If you have already started building, we should be notified as soon after your foundation is completed as possible.
What are the rough-in and completion stages in new home installation?
Rough-in begins after the framing of your home, and includes installing all the ductwork and sheet metal. Completion is when the furnace and/or air conditioner coil are actually put in place. This is often completed as soon as the builder needs heat for other building stages.
Questions about Heating
What does high efficiency heating mean?
A furnace’s efficiency can primarily be determined by two factors: what percentage of each dollar of natural gas purchased is actually used to heat your home, and the type of blower used in the furnace. High efficiency furnaces will usually use 95% to 98% of gas purchased. A low constant fan setting (such as the one found in a variable speed blower) will use as little energy as needed to run a 75-watt light bulb while maintaining even warmth throughout the house.
How fast will my investment in a high efficiency furnace pay for itself?
Depending on your home structure, heat loss factors and the variable price of natural gas, your furnace retrofit can pay for itself in as little as 3-5 years. Not only do you save on your monthly heating bills, the cost of being environmentally conscious cannot be underestimated.
Approximately how long does it take to remove an old furnace and replace it with a new one?
A retrofit to an average size home usually takes one day. We will remove your old furnace and take it away when we leave your premises. Larger homes, multi-zone projects or multiple features will take longer.
Why is there no chimney with a high efficiency furnace?
Because a high efficiency furnace uses the heated gas so efficiently, exhaust temperatures are considerably lower than conventional furnaces. This allows the use of PVC venting materials through a side wall of your house.
Do I need an inspection after my furnace installation is complete?
Not all communities require an inspection. The City of Red Deer will inspect every new home and retrofit furnace installation.
Does a garage heater have to have a chimney?
Depending on your structure, a garage heater may be vented through a side wall or a roof chimney.
Does Comfortec Heating & Air Conditioning do furnace inspections?
Yes, we do furnace inspections, using the exclusive video camera equipment called the Inspector™. We are the only company in Central Alberta qualified to use this equipment. See our services.
Questions about Air Conditioners
Do we really need an air conditioner in Alberta weather?
The ability to control the comfort of your home year-round is priceless. Most new homes are built so tightly sealed that summer heat becomes trapped and difficult to ventilate. An air conditioning system guarantees fresh, clean and comfortable air. Also, with air conditioning you can keep your windows and doors closed for a dust-free environment, cooking and oven use is not restricted, and your sleeping comfort is enhanced. Why work and travel in air-conditioned offices and vehicles, then come home to a hot house? We can make your home temperature just right all year.
If I am thinking of putting in an air conditioner at a later date, should I consider any preparatory work when my furnace is being installed?
You can save costs by installing the air conditioner coil at the same time as the furnace because adaptations do not have to be made later. Venting and lines for both furnace and air conditioning can be installed at the same place and time.
Why doesn’t air conditioning work in cooler outside temperatures?
Manufacturer’s specifications and designs do not allow the air conditioning unit to operate under certain conditions to protect the condenser and coil.
What is a roof-top air conditioner?
This is a unit specifically designed to be mounted on roof-tops, and is usually used in commercial settings.
Questions about Water Heaters
What is the advantage of tankless hot water over traditional hot water heaters?
Tankless hot water systems take up less space and use less natural gas than conventional hot water heaters. They are also designed to provide hot water to multiple areas at one time.
What does “on demand” hot water mean?
Only the water you use is heated rather than reheating a full 40 or 50 gallon tank. Individual burners ignite as the water passes through the system.
Can tankless hot water systems be used in rural settings?
Tankless systems are ideal for rural settings because they are easily cleaned and maintained. A simple, inexpensive pump can be used to flush the system quickly and efficiently using a vinegar solution once or twice a year, depending on your water quality.
Is a boiler or tankless hot water system better?
We will discuss both options with you after evaluating your needs and facility. In some cases, one system is equally efficient as another.
Questions about Financing
The financing program we offer provides loans at competitive interest rates for customers who own their own homes, at a minimum monthly payment. 3-year and 5-year loan plans are available (and even 15-year amortization plans for larger deals) if you meet credit criteria. Comfortec Heating & Air Conditioning will also accept payments for installations, renovations and service calls through Visa and MasterCard. Please contact our office if you have any questions regarding your payment options.