Comfortec Heating & Air Conditioning Ltd. in Red Deer provides inspections, maintenance and warranty services for all makes of furnaces and air conditioners, both residential and commercial. Service to our own furnace installations will always be a priority. When you call us, we dispatch our technicians as soon as possible to your home or business. Our technicians are highly trained and background tested so you can be comfortable with the service you will receive. Our straightforward pricing guide guarantees the cost of the repair service, no matter how long it takes to fix your problem.
Repairs are categorized in several levels so that we can quote the price of your repair on the spot. A diagnostic or callout fee is a flat rate regardless of how long it takes to identify your problem. Your entire system will be thoroughly checked and tested. Once the problem is located, our technician will explain what the problem is, what options are available to you, and how your particular situation can be repaired. You have peace of mind knowing that the quoted price will not change. (Please note that some repairs, replacements or installations will require a specialized quote outside of our pricing guide due to the nature and cost of the parts or labour.)
After Hours Calls
No matter what time you call, you will be answered by a live receptionist who will transfer you to our on-call technician. After discussing the problem with you, the technician will determine the level of the emergency and respond accordingly. (Depending on the nature of the emergency, some calls will be responded to immediately, while others will be placed on a priority system to be attended to as soon as possible.)
Comfortec Heating & Air Conditioning is the only Central Alberta company qualified and trained to use the exclusive Inspector™ video camera to examine your heat exchanger for safety and performance. Over time, the heat exchanger in a furnace can develop cracks that allow dangerous carbon monoxide to escape into the heating system. Some of these cracks are not readily visible and can only be seen from the inside and/or under certain circumstances. Our service technicians have received special training to use the patented Inspector™ video camera to inspect your heat exchanger for safety levels. The technician will review the video with each client home owner and explain the findings of the inspection. The video file is then kept for comparisons with future inspections.
10-Year Parts and Labour Warranty
You can have peace of mind with our exclusive 10-year parts and labour warranty on all Goodman® brand heating and air conditioning equipment. Our warranty program complements the manufacturer’s standard product warranty by providing additional years of coverage - including both parts and labour. You won’t be faced with unexpected repair or part-replacement costs for your system for up to 10 years from the date of installation, no matter how much the cost of a service call may increase during that time.
What Should I Do if My Equipment Needs Repair?
Contact us immediately. Your warranty plan assures prompt and professional service, all in priority time, 24 hours a day, and 7 days a week. You never have to leave a message on an answering machine. We have real people answering the phone, ready to dispatch a technician when needed for emergency situations. We won't stop until you are fully satisfied with your repair or furnace installation service. When homeowners need a furnace repair, Red Deer goes with Comfortec Heating & Air Conditioning Ltd.
Ask about our low financing, low monthly payment options available. Contact us today to discuss financing options that are right for you.